User experience (UX) can act before the customer experience and have an impact on the first impression given by your brand.
useful tips
Customer service – Cinderella of brand’s image
Customer service is part of a brand’s promise. It’s time to stop seeing it as an unnecessary expense and notice its potential.
5 attractions for the weekend in Warsaw. Inspirations for developing customer experience.
With this list weekend in Warsaw will be full of inspirations. Gather ideas for enhancing customer experience.
Pandemics from three perspectives. How coronavirus changes the future of customer experience
Coronavirus had a significant impact on consumers. As a result customer experience will become key brand differentiator by the end of 2020.
Planned emotions that sell – all you need to know about customer experience
Customer experience is defined as practice, product, interaction, opinion or design. It’s empathy and planning. Take your first steps.