User experience (UX) can act before the customer experience and have an impact on the first impression given by your brand.
Customer service is part of a brand’s promise. It’s time to stop seeing it as an unnecessary expense and notice its potential.
With this list weekend in Warsaw will be full of inspirations. Gather ideas for enhancing customer experience.
Coronavirus had a significant impact on consumers. As a result customer experience will become key brand differentiator by the end of 2020.
Customer experience is defined as practice, product, interaction, opinion or design. It’s empathy and planning. Take your first steps.