My name is Paulina Stachera-Diaz. By nature I pursue harmony, cooperation and understanding.

These elements are very often missing in sales and online environment. That is why I care about promoting empathy and customer experience approach. To make achieving goals possible with no harm to others.

Since the very beginning of my career I have been working in all types of customer-centric services. Eventually I specialized in premium meetings (C-level), customer experience process management and sales support. 

On this blog you can find articles based on my experience and own investigation. This content will help you: 

  • build better relationships with your customers, 
  • increase sales, 
  • win new clients. 

Join me and to make the best use of this Customer Experience knowledge in your own life and business. Together we can create friendly and collaborative environments easier!

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